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RETURNS: ** See important Return information for RINGS below! At Berube’s Discount Outlet, we strive to exceed your expectations. However, if you are not happy with your purchase for any reason, you have 30 days to return your jewelry for a 100% refund (minus shipping). If you decide to return an item for any reason at all, simply contact us for a Return Authorization and we will provide you with complete return instructions. Returned merchandise must be in new and undamaged condition. Refunds will be made in the same payment method as the original purchase. Upon inspection of the merchandise, you will receive a 100% refund minus shipping. Once the refund is processed, you will receive email notification; please allow 7 business days for the refund to be credited to your account. Shipping is non-refundable. Items returned after 30 days are not entitled to refunds. Normal wear and tear is to be expected on jewelry and we are not responsible for lost stones, bent prongs, etc. after the 30 day period. You should see a local jeweler for repair if needed.
SPECIAL POLICY FOR RINGS: All of our rings are custom sized prior to shipment, so shipment may take a day or two longer than other jewelry items. We’re sorry, but we are unable to refund or exchange rings that you ordered because of an incorrect size. We are only able to consider exchange or refunds on rings if the ring is damaged in transit. Please be absolutely sure that the correct size is ordered. If you accidentally order an incorrect size, your local jeweler should be able to resize the ring for you for a minimal charge.
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TYPES OF PAYMENTS ACCEPTED IN OUR STORE
Our store accepts Visa, Mastercard, as well as payment by check, via our authorized on-line payment processor, PayPal. PayPal is rapidly becoming the global standard for online payments, offering their service to users in 37 countries including the United States.
PayPal has over 15 million registered users, including more than 2.2 million business accounts. Their account base is growing by an average of 18,000 accounts per day.
SAFETY AND SECURITY: The security of your information, transactions, and money is the core of PayPal's business and their top priority. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, their server checks that you're using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches PayPal, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
LEARN MORE ABOUT PAYPAL - CLICK HERE!
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OUR PHILOSOPHY
Although we hope each and every item delivered to every customer will be received in perfect condition, naturally there is no way to guarantee this. We take great pride in the methods we use to package merchandise, and inspect all contents before it leaves our warehouse.
We hope very much that you will enjoy your new purchase, however we are not responsible for the shipping and handling charges accrued for returning merchandise. We will gladly pay the return (to you) shipping charges to send a replacement to you if an incorrect, defective, or damaged item is received, however all return shipping charges (to us) will be the sole responsibility of the customer.
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